New edition of the City Curriculum: The SHARE Local Inclusion Toolkit

A Toolkit for Welcoming, Supporting and Empowering Resettled Refugees

 

Why a toolkit for local inclusion?

New arrivals in a country, regardless of their background, often face many of the same challenges: learning the local language, finding housing and employment, understanding new institutions and systems, and building relationships and friendships. Arriving as a newcomer through refugee resettlement can create some additional challenges, for example:

• Adjusting to a more ‘permanent’ home after many years spent in a transit country;

• Overcoming what might be unrealistic expectations of life in the resettlement country; and

• Settling into a new community often without pre-existing family links or social networks.

Though the toolkit focuses on refugee resettlement, many of these challenges and circumstances exist also for refugees who arrive by means of other legal pathways such as private sponsorship or relocation, and as such, the tools provided can easily be adapted for such programmes.

This toolkit includes templates and ideas that will support those working on resettlement programmes to respond to these challenges, better meet the needs of resettled refugees and support their aspirations in their new home.  The tools it includes have been compiled based on successful approaches used by many SHARE Network partners and stakeholders across Europe, shared with us and our partners throughout 2012-18.  First published in 2014 (as the SHARE City Curriculum), the toolkit was revised, expanded and translated into a number of European languages for use in new and emerging resettlement programmes (see below).

 

How can the toolkit be used?

The toolkit includes template and guidance in three categories:

  • Arrival, Reception & Orientation;
  • Settlement Support & Integration Planning;
  • Multi-Purpose Tools for Caseworkers.

You can make use of just one or several tools, adapt any of the templates for use in your work, or use the toolkit material as an inspiration to develop your own approaches and ideas for resettlement and inclusion in your regional or local context. The toolkit is currently available in English as well as Bulgarian, Croatian, Estonian, Portuguese, Romanian and Slovenian. All toolkit materials are provided as word documents so that you can edit and adapt the tools to suit your context and needs.

Don’t see your language? Please contact us if you are interested in translating the toolkit into your language.

Click here to access the toolkit in Bulgarian.  

Click here to access the toolkit in Croatian.

Click here to access the toolkit in Estonian.

Click here to access the toolkit in Portuguese.

Click here to access the toolkit in Romanian.

Click here to access the toolkit in Slovenian.

http://resettlement.eu/sites/icmc/files/Consorzio%20%282%29.png

 

 

 

 

 

 

Name Document

 

Description/Purpose

Getting started!

Introduction

Table of Contents

Provides an overview of the toolkit, its purpose and target users;
1. Arrival, Reception & Orientation

1.1          Arrival Day Checklist

Gives suggestions of tasks that should be done during first day of arrival;

1. Arrival, Reception & Orientation

1.2          First Week Appointment Schedule

To structure events and appointments; to hand out to refugees and interpreters;

1. Arrival, Reception & Orientation

1.3          New Environment Checklist

Gives suggestions of tasks that should be done when showing refugees their new neighborhood;

1. Arrival, Reception & Orientation

1.4          Household Items List

To list items given to refugees by service provider that should be in the house;
1. Arrival, Reception & Orientation

1.5a       Mail Organisation System

1.5b       Mail Organisation System

   Two templates to organise mail (letter, bills etc.) refugees receive duirng the first weeks/months.
2. Settlement Support & Integration Planning

2.1         Personal Integration Plan (template 1)
 

To actively plan future goals and the necessary steps to be taken by looking at main areas of life;

2. Settlement Support & Integration Planning

2.2          Personal Integration Plan Summary   (template 2)

Summary and overview table;

2. Settlement Support & Integration Planning

2.3          Benefits & Personal Finance Checklist

Gives suggestions of information that should be provided when managing clients’ financial situation;

2. Settlement Support & Integration Planning

2.4          Family Budgeting Template
 

To help the family plan their income and expenses;

2. Settlement Support & Integration Planning

2.5          Employment and Volunteering Checklist

Gives suggestions of information that should be provided when helping clients with their occupational situation;

2. Settlement Support & Integration Planning

2.6          Legal Status Checklist

Gives suggestions of information that should be provided when helping clients with their legal situation;

2. Settlement Support & Integration Planning

2.7          Protective and Aggravating Factors Guidelines

Explanation to the way in which each factor can be considered to be either a protective or an aggravating in terms of refugees’ health and well-being; to be read before assessment;

3. Multi-Purpose Tools for Caseworkers

3.1          Case Note Sheet

Gives suggestions of information that should be provided when helping clients with their legal situation;

3. Multi-Purpose Tools for Caseworkers

3.2a          Referral Contact List

3.2b          Referral Contact List

To collect contact details of clients, interpreters and important referral contacts.

3. Multi-Purpose Tools for Caseworkers 3.3          Guidelines for Working with Interpreters

Guidelines for working with an interpreter; suggestions for (de-)briefing;

3. Multi-Purpose Tools for Caseworkers 3.4          Self-Care during Arrivals Suggestions and guidelines to ensure caseworkers’ well-being;
3. Multi-Purpose Tools for Caseworkers 3.5          Self-Care ABC’s Suggestions and guidelines to ensure caseworkers’ well-being;

 

We hope the toolkit will prove helpful in the process of welcoming resettled refugees to your community.  We welcome feedback, input, and additional tools you may wish to share. If you would like to connect, please contact ICMC Programme Manager, Magdalena Boehm: boehm@icmc.net.